Frequently Asked Questions
-
It’s always best to place orders at least two week in advance for small custom cakes (single or two tiers) and sweet treats.
For large custom order cakes (three tiers or more), a minimum of 4 -6 weeks in advance is recommended.
We will do our best to accommodate last minute orders but cannot guarantee our availability.
Complete our Custom Inquiry Form for customized cakes and dessert services.
-
Unfortunately, not at this time.
We bake to order, so it’s best to make your order a minimum of 1 -2 week in advance.
-
Each cake tier (6, 8, & 10 inch round) is 8inches in height (Our cakes are fairly tall).
For a modest slice per serving:
- 6 inch cake will feed about 24 people.
- 8 inch cake will feed about 48 people.
- 10 inch cake will feed about 76 people.For a more detailed breakdown of sizes and pricing, please click here.
-
We do not offer gluten-free, dairy-free or vegan options at this time.
-
Our cakes and desserts should be stored in the refrigerator and taken out to be brought to room temperature 1 - 3 hours prior to serving.
-
DO I HAVE TO PUT IN A DEPOSIT WHEN I PUT IN A CUSTOM ORDER?
Yes.
A 25% retainer (non-refundable) is required in order to secure your order for your event date when you order two weeks or more in advance. Remainder of your payment is due 1 week prior to your event date/scheduled pickup or delivery date.
Cake/Dessert/Dessert Service bookings are confirmed once retainer payment has been made.
Full payment can also be made during the placement of your order.
We accept all major credit cards and payments via PayPal. No checks are accepted at this time.
Cancellations of your order(s) made 2 weeks prior to event date will receive a refund minus the 25% retainer fee.There are no refunds or credits for cancellations with less than 2 weeks notice from delivery date.
** For last minute orders (1 week or less of your event date), full payment is required at time of placing your order.
HOW IS PRICING DETERMINED?
Please refer to our Cake Sizing & Pricing Guide for a detailed breakdown.
PAYMENTS
We accept all major credit cards.
Payments via PayPal is also accepted.
Once an order form and pricing is finalized for custom and wedding cakes, a payment request will be sent to the email address you provide us. Payment can be made with any major credit card.
No checks are accepted at this time.
CANCELLATION POLICY
Cancellations of your order(s) made 2 weeks prior to event date will receive a refund minus the 25% retainer fee.
There are no refunds or credits for cancellations with less than 2 weeks notice from delivery date.
-
DO YOU DELIVER?
Yes, we do deliver. We charge a delivery fee of $18 to venues within 15 miles of Marietta, Ga. (price subject to change).
Locations outside the standard 15 miles radius, will be charged an additional fee per extra mile + $18 standard delivery fee.
DO YOU SET-UP WHEN DELIVERING?
Yes, we ONLY set up wedding cake orders at your specified delivery location.
Once an order has been delivered and/or set up, it is considered fulfilled. We are not responsible for any damage that occurs after delivery due to venue handling, environmental conditions, or improper storage.
DO YOU SHIP YOUR DESSERTS?
We ship only a few of our desserts and wedding favors.
DO YOU SHIP INTERNATIONALLY?
Due to the nature of desserts being perishable, we do not ship our desserts internationally.
-
WHAT IF I WANT A VERY BIG/TALL CAKE WITHOUT SO MANY SERVINGS?
We offer partially fake (made out of styrofoam) cakes of 2 tiers and above. These fake cakes can be incorporated within the design of your cake and are used ONLY when our clients want the height of a bigger cake, but don’t need all the servings a bigger cake offers.
HOW DO I MAKE AN ORDER?
Please fill out the custom inquiry form to start the process of customizing your dream cake.
Email: youdessertbetter@gmail.com
CAKE TASTING?
Yes, we do offer cake tasting boxes.
This option is perfect for when you want a treat or to taste our flavors before ordering a custom cake.
Our cake tasting box consists of 5 of our most popular flavors and cost $45.
Cake tasting boxes are available once a month for pickup.
Pre-order here.
-
Please note that our cakes and desserts are prepared in a kitchen that handles common allergens, including eggs, dairy, wheat, soy and nuts.
If you have any allergies or dietary needs, please let us know before placing an order.
-
You Dessert Better is Cottage Food licensed.
Our cakes and desserts are MADE IN A HOME KITCHEN THAT IS NOT SUBJECT TO STATE FOOD SAFETY INSPECTIONS.